Privacy Policy and SMS Terms & Conditions
Effective Date: July 20, 2026
HandySons LLC ("HandySons," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy and SMS Terms & Conditions explains how we collect, use, disclose, and safeguard your information, as well as the terms governing our SMS communications.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Mobile phone number
Email address
Home address
Information related to your service requests
Any other information you choose to provide when contacting us or using our services
How We Use Your Information
We use your information to:
Schedule and manage appointments
Prepare estimates and inspection reports
Communicate regarding requested services
Send appointment confirmations and reminders
Notify you when a technician is en route
Provide customer support
Improve our services and customer experience
Comply with legal obligations
Send SMS communications only after obtaining your express consent
SMS Communications
If you voluntarily opt in to receive SMS messages from HandySons LLC, you may receive text messages regarding:
Appointment confirmations
Appointment reminders
Estimates
Inspection reports
Technician arrival notifications
Service updates
Maintenance reminders
Customer support
How You Opt In
Customers opt in by completing a form on our website and voluntarily selecting the SMS consent checkbox, or by providing express consent through another documented opt-in method approved by HandySons LLC.
The SMS consent checkbox is never pre-selected.
Providing consent to receive SMS messages is voluntary and is not a condition of purchasing any products or services.
Message Frequency
Message frequency varies depending on your requested services and interactions with HandySons LLC.
Message and Data Rates
Message and data rates may apply based on your wireless carrier and service plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will no longer receive SMS communications unless you provide a new opt-in request.
Help
Reply HELP to any SMS message for assistance.
You may also contact us directly:
Email: office@handysons.com
Phone: (787) 991-4000
Information Sharing
HandySons LLC respects your privacy.
We do not sell, rent, or share your personal information with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
We may share your information only with trusted service providers who perform services on our behalf, such as scheduling, customer relationship management, payment processing, website hosting, or communication platforms. These providers are contractually obligated to protect your information and may use it only to perform services for HandySons LLC.
We may also disclose information when required by law or when necessary to protect our legal rights, safety, or property.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
You may:
Opt out of SMS messages at any time by replying STOP
Reply HELP for assistance
Contact us to update or correct your personal information
Request information regarding the personal information we maintain about you, where applicable under law
Changes to This Policy
HandySons LLC may update this Privacy Policy and SMS Terms & Conditions from time to time.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of our services after any changes become effective constitutes your acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy and SMS Terms & Conditions, please contact:
HandySons LLC
Email: office@handysons.com
Phone: (787) 991-4000